Shawnell joined the Rover Oaks Team in 2015 and leads our customer service team. Shawnell has over twelve years in customer service and retail management experience with companies including Starbucks, Lowes and Whole Foods. Shawnell has a degree in Psychology and is level I certified in pet care through Outstanding Pet Care Learning Center (OPCLC). Shawnell and her husband Ryan have two sons, Ethan and Collin, and they share their home with a rescue pug/tzu named Noodles and a baby pug named Pickles. Shawnell is very excited to start her journey here with her new Rover Oaks Family, both humans and doggies!