About Us
Our Commitment To You
Trust is something earned and we are committed to treating all of our guests as members of our own family. Since Rover Oaks opened its doors in 2001, our commitment to you has remained the same: We aim to be a trusted part of your family by providing our clients with compassionate care and expert service. Whether it is just for the day or for a vacation of their own, we provide the ideal home away from home!
Our Mission
Now, over fifteen years after the first pet entered the doors of Rover Oaks Pet Resort on West Bellfort, our mission and our commitment at both locations remain the same:
To be the most recommended pet resort in Houston and Katy by providing clients with the very best facilities, pet care, and customer service.
Facility Tours
Inspecting any pet care facility prior to using their services is a very important responsibility. If you have not experienced Rover Oaks Pet Resort, please drop by anytime during business hours for a visit. Our staff will be excited to show you around, and you will quickly see why Rover Oaks has gained such a stellar reputation in the industry and among pet owners in Houston and Katy.
You can also take a virtual tour by clicking the link below!
1. Customer Satisfaction
Since we first opened our doors, Rover Oaks Pet Resort has received over 500 Five-Star reviews from satisfied customers! More than 20,000 clients have chosen Rover Oaks because their friend recommended us. We have also received over 50 "Best Of" and Service Awards!
2. Decades of Experience
Rover Oaks has been providing superior care for Houston and Katy area pets for 17 years, and our leadership team is actively involved and on-site each day. Since 2001, we've cared for over 100,000 pets and served over 50,000 pet parents.
3. Relability
Let’s face it, from time to time, an individual you may entrust to take care of your pet could get sick, have a family situation arise, have transportation issues due to serious weather, or simply forget. However, because Rover Oaks is a full-scale pet care facility with a large professional staff, we always have trained staff on board to continually monitor and care for our pet guests.
4. Security & Safety Protocols
You'll have peace of mind knowing that your pet is enjoying an impeccably clean, caring and secure home-away-from-home. We continuously invest in proper training, equipment and protocols to keep our facility super clean and your pet safe. This includes secure fencing, fire detection, high volume ventilation, environmentally-friendly cleaning solutions and disinfectants, peer reviews and audits, basic first aid training, and strict vaccination requirements.
5. Wellness Philosophy
Industry experience has shown that pets that enjoy daily playtime and physical activity are more adjusted, less stressed, healthier, and happier. So our core philosophy focuses on lots of exercise and playtime; and you get to choose the type of activity and the right amount that’s best for your pet…. from gentle stretch breaks and belly rubs to high-level activity packages. It’s just not one-size-fits-all!
6. Exceptional Facilities
Only a few blocks from major interstate highways, both Rover Oaks locations are situated on large campuses with lots of outside room for exercise and playtime. Indoors, your pet can enjoy the ultimate in comfort and pampering including plush bedding, private rooms, television, and soothing music.
7. Convenient Locations
Rover Oaks Pet Resort offers its exceptional services in lodging, doggie daycare, pet grooming & styling, and professional training at its two convenient locations. Our Houston location is the original facility, located on a beautiful lakeside campus only a few blocks from NRG Stadium. Our Katy location is about one mile south of I-10 and one mile west of TX-99, near the Katy Mills Mall.
