Join the Rover Oaks Team!
We are currently looking for potential new team members in the following areas:
Pet Care Technician
Pet Care Technicians are directly responsible for providing care for the pets staying at Rover Oaks. The technician’s duties include: walking pets to outside exercise areas, engaging pets in play activities, providing pets with a continuous supply of fresh water, cleaning and sanitizing pet enclosures and exercise yards, and recording accurate information on the activities and behavior of each pet. Candidates should be physically able to secure and handle large dogs. There are two shifts for Pet Care Technicians. Our first shift is from 6:00 a.m. until 2:00 p.m. and the second shift is from 2:00 p.m. until 10:00 p.m; and all Pet Care Technicians work weekends and holidays. To learn more about this position, please email Terri Wedding (Terri@roveroaks.com) for Rover Oaks Houston or Karen Olmstead (Karen@roveroaks.com) for Rover Oaks Katy.
Pet Care Supervisor
Pet Care Supervisors are responsible the daily operations of our lodging facility. They supervise the activities of the Pet Care Technicians (above), prepare meals for the pets, administer medications, inspect arriving and departing pets, communicate with clients, and ensure the health and safety of the dogs and cats who stay with us each day. Candidates for this position should have a minimum of 2 years’ experience as a veterinary technician and experience supervising the work of other employees. In addition, qualified candidates must be physically able to secure and handle large dogs. They should have experience assessing pet health issues and behavioral issues. Candidates should be able to provide pet first aid, understand and administer pet medications, and possess good customer relations skills. To learn more about this position, please email Terri Wedding (Terri@roveroaks.com) for Rover Oaks Houston or Karen Olmstead (Karen@roveroaks.com) for Rover Oaks Katy.
Dog Daycare Specialist
Our Dog Daycare Specialists are responsible for supervising and managing a large number of dogs who play together off-leash at Rover Oaks. Each day the daycare staff accepts arriving dogs, continually observes and monitors their behavior around the other participating dogs, provides fresh water continually, engages the pets in play, return the happy pets to their owners, and clean/maintain the Dog Daycare facility. This position involves weekends and holidays. Candidates for the position should have a minimum of 2-3 years’ experience in the industry (e.g., boarding or dog daycare facility, veterinary clinic, or animal shelter), and experience with social play groups is preferred. Candidates should be physically able to secure and handle large dogs, should possess good customer relations experience, and exhibit a positive, outgoing personality. To learn more about this position, please email Jarnell Rainey (Jarnell@roveroaks.com) for Rover Oaks Houston or Jacque Murphy (Jacque@roveroaks.com) for Rover Oaks Katy.
Pet Groomer & Stylist
Each Pet Groomer & Stylist at Rover Oaks is responsible for providing pet quality and breed standard cuts; providing professional bathing and spa services; discussing and documenting clients’ grooming requests and preferences; and promoting grooming services to current and potential clients. Candidates for the position should have a minimum of 2 years’ experience as a professional groomer and pet stylist, excellent knowledge of individual breed standards, excellent scissoring techniques, and physically able to handle and secure large and small dogs. In addition, successful candidates should have strong customer service and communication skills. To learn more about this position, please email Sherry Nicks
(Sherry@roveroaks.com) for Rover Oaks Houston or Melony Terpenning
(email@example.com) for Rover Oaks Katy.
Grooming Assistant / Bather
The Grooming Assistant is responsible for providing professional quality bathing and drying; cleaning pets’ ears and clipping or grinding their nails; maintaining a clean, safe and sanitary environment for the pets, maintaining the grooming equipment; and providing assistance to the Professional Pet Groomers & Stylists. Candidates for the position should have a minimum of 1 year of experience with pet bathing and grooming services; should be able to recognize and understand specific dog breeds; must be physically able to handle and secure large dogs; and must be dependable and reliable. To learn more about this position, please email Sherry Nicks (Sherry@roveroaks.com) for Rover Oaks Houston or Melony Terpenning
(firstname.lastname@example.org) for Rover Oaks Katy.
Customer Service Specialist
The Customer Service staff (a.k.a. front desk staff) is responsible for taking good care of our clients and coordinating the services they request for their pet companions. Principal duties of our Customer Service staff include: answering incoming phone calls; assisting clients with reservations; helping clients choose specific service options for their pets; entering client and pet data in the computer system; and providing tours of the facility. Candidates for the position should have previous customer service or retail sales experience, excellent communication skills, experience with multi-line phone systems, an enthusiastic and outgoing personality, and strong computer/data entry skills. Candidates must be a high school graduate, but college experience is preferred. To learn more about this position, please email Shawnell Dodson
(Shawnell@roveroaks.com) for Rover Oaks Houston or Joy Ricke (Joy.Ricke@roveroaks.com) for Rover Oaks Katy.
Our Professional Dog Trainers are responsible for evaluating the training needs and goals of our clients’ dogs, recommending the appropriate programs, and implementing the techniques necessary to achieve those desired goals. They provide a variety of training methods including group classes, private lessons and custom designed programs. Our trainers communicate regularly with clients to provide updates on their pet’s progress and offer post-training support to help the client reinforce those skills so the learning continues with their pet. Rover Oaks utilizes only rewards-based, dog-friendly methods. Candidates for this position should have a minimum of six months to one year of experience as a Dog Trainer and thorough knowledge of dog behavior, pack dynamics, breed characteristics and understanding of obedience training principles and training methods. In addition, candidates should be physically able to handle and manage large dogs and difficult dogs, possess excellent communication skills and customer service skills and have good working knowledge with programs such as Word and Excel. Candidates must be a high school graduate, but college education is preferred. Formal training and APDT certification is a plus. For more information about this position, contact email@example.com for Rover Oaks Houston or firstname.lastname@example.org for Rover Oaks Katy.
Rover Oaks Employee Benefits
Rover Oaks Pet Resort offers an excellent benefits program for most full-time employees including health and dental insurance, life insurance, vision care, 401(k), paid sick time, and paid vacation time…and you can bring your pup to work!